Teldat supplies thousands of devices for Telefónica’s IE service
Teldat became the first equipment manufacturer for Telefónica’s IE service, delivering enterprise-grade 1G connectivity, remote CPE management, and dedicated business support. It fills the gap between residential access and higher-priced managed VPN/IP services, with competitive pricing and fast delivery.
Client Summary
Telefónica is one of Europe’s largest carriers and a long-established operator in Latin America. Founded in 1924 and headquartered in Madrid, Spain, it provides fixed and mobile connectivity, fiber broadband, pay TV, and digital solutions for homes, businesses, and the public sector.
Its main markets are Spain, Brazil, Germany, and the United Kingdom, with brands such as Movistar, O2, and Vivo. It also has a presence in several Spanish-speaking countries in Latin America.
In Spain, Telefónica offers the IE service, with Teldat as its equipment manufacturer. Teldat also works with Telefónica across many other areas and on projects for end customers.
Summary
Challenge
- Bridge the gap between 1G residential access and higher-priced managed VPN/IP services.
- Offer enterprise-grade 1G connectivity with remote CPE management and business support.
- Meet security requirements and pass Telefónica’s technical tests.
- Launch quickly under competitive market pressure.
Solution
- Enterprise-grade 1G devices that outperform residential options.
- Close collaboration with Telefónica, from identifying opportunities to validation.
- Quick template deployment and standardized configuration streamline provisioning.
- Flexible logistics adapted to demand and customer timelines.
Results
- First equipment manufacturer for the service, with potential SD-WAN integration.
- Better performance than residential devices, at a competitive price.
- Quick launch, thanks to Teldat’s familiarity with Telefónica’s testing requirements.
- Thousands of devices delivered in the first few years.
Why Teldat?
Telefónica chose Teldat for its enterprise-grade features, its flexible approach to logistics and software, and its in-depth knowledge of the operator’s security requirements. As the service’s first equipment manufacturer, Teldat offered strong performance, adaptability, and fast delivery.
This mid-market offering combines enterprise-grade features, competitive pricing, and technical support, strengthening the partnership and creating room to expand it in the years ahead. The roadmap also includes devices with LTE backup and a possible move to 10G access.
Challenge
Telefónica offered two types of internet connectivity: a 1G residential access service, with no remote management or business support, and a fully managed 1G VPN/IP service that came at a high cost. The operator identified the need for an intermediate option: straightforward 1G connectivity for medium and large businesses, with remote CPE management and dedicated business support.
This gap became more obvious as the Spanish market moved from copper to fiber. The gradual closure of copper exchanges and the consolidation of FTTH as the standard left many mid-sized businesses without a clear alternative between sticking with residential-grade access and bearing the full cost of a managed network.
At the same time, as businesses adopted cloud services, videoconferencing, and critical applications, this segment needed a higher level of service than residential access could offer, without the guarantees or price tag of an end-to-end VPN/IP solution. A fast time to market was essential, given growing competitive pressure from other operators already offering similar business fiber services. The key requirements were an intermediate feature set, competitive pricing, fast delivery, and an adaptable product.
Solution
Teldat supplied enterprise-grade equipment with 1G connectivity and features beyond those available from residential options, along with the remote CPE management and business support this segment needed.
Teldat worked closely with Telefónica’s Marketing, Technology, and Security teams throughout the project, from identifying the opportunity to testing and validating the service and optimizing it over time. Passing Telefónica’s technical tests and meeting its security requirements were key to the project’s success.
Fast implementation of templates and configurations made it possible to standardize provisioning at scale, reduce rollout times at each customer site, and launch the service quickly. This aligned with Telefónica’s 24/7 management and monitoring model for its other business data services.
Teldat’s flexible logistics allowed production and delivery to adapt to demand and customer timelines, while keeping costs down for entry-level environments without compromising quality. Teldat became the service’s first equipment manufacturer, and its solution can also be integrated with Telefónica’s SD-WAN.
Results
The collaboration between Teldat and Telefónica delivered the following results:
- Teldat became the service’s first equipment manufacturer, with potential integration with Telefónica’s SD-WAN.
- Better performance than residential devices, at a competitive price and with flexible logistics.
- The service launched quickly, thanks to Teldat’s familiarity with Telefónica’s requirements.
- Thousands of devices delivered.
