Government of Mexico City’s digital environment
Teldat supports the Government of Mexico City with cybersecurity complemented by management and monitoring solutions, particularly XDR, delivering a 360-degree view of the entire technology environment, for our access points, firewalls, and switches.
Client Summary
The Government of Mexico City comprises the political and administrative institutions responsible for governing the Mexican capital. Mexico City is one of the country’s 32 federal entities, with its own executive, legislative, and judicial branches.
It is divided into 16 boroughs and has a population of approximately 9.2 million, rising to more than 22 million across its metropolitan area.
Its administration oversees essential areas such as public safety, transportation, urban development, education, healthcare, environmental protection, and public services, making it one of the largest and most significant public administrations in Latin America.
Summary Table
Challenge
- Secure public safety through centralized video surveillance and alert management.
- City-wide Wi-Fi deployment, providing secure connectivity across residential areas through access points.
- Public Wi-Fi deployment in community spaces, providing reliable and secure internet access in public areas.
- The existing infrastructure did not adequately meet ADIP’s data and analytics requirements.
Solution
- Teldat’s be.Safe Pro cybersecurity solution deployed in 270 Atlas 840 firewalls which supplies internet connectivity.
- be.Safe XDR provides 360-degree visibility across all Teldat technology solutions.
- Deployment of 1,405 Windbit WAP880-lax indoor access points and 400 Windbit WAP680ax outdoor access points.
- Windbit ESW0L3, ESW1L3, and ESW2L3 switches delivering connectivity for users and services.
Results
- The Government of Mexico City gained efficient reporting through advanced analytics via be.Safe XDR.
- Cybersecurity for a network of installed firewalls and specific control all switches, as well as AP’s
- Centralized cloud-based infrastructure management with complete network visibility.
- Faster decision-making enabled by real-time access to network data through Teldat solutions.
Why Teldat?
The Government of Mexico City chose Teldat to modernize its digital infrastructure for several reasons. The primary differentiator was be.Safe XDR and its advanced analytics capabilities, enabling rapid report generation to support the timely resolution of incidents across government agencies. In addition, the visibility and management capabilities provided by Teldat SDLANet Manager enabled rapid access to operational data and faster decision-making.
Teldat also built a strong relationship of trust with the customer by listening closely to their needs and building confidence in the brand. This was supported by close coordination between Teldat Mexico and the company’s headquarters in Spain, including its R&D and Product Marketing teams, as well as by the strong collaboration between Teldat Mexico and Telmex, the project’s network operator. This project serves as a proven and replicable model for other cities seeking to modernize their public-service infrastructure.
Challenge
The Government of Mexico City needed to undertake a large-scale secure digital transformation of public safety and emergency management. The project’s primary objective was to centralize the monitoring and management of thousands of surveillance cameras, emergency call buttons, seismic alerts, and all incoming emergency calls through a single, unified platform a critical requirement for a metropolis of more than 9 million.
Beyond public safety, the project also required secure Wi-Fi connectivity across multiple locations throughout the city. This included preparing a reliable network infrastructure for the 2026 FIFA World Cup, deploying connectivity in residential developments, installing access points in open community spaces, and providing secure internet access in public locations such as markets, community centers, and recreational facilities across the city’s 16 boroughs.
The existing Huawei-based infrastructure did not adequately meet the data and analytics requirements of ADIP (the Agency for Digital Public Innovation). Report generation was slow and cumbersome, causing significant delays in accessing critical operational data. As a result, operational decision-making across the administration was considerably delayed.
Teldat delivered an end-to-end solution with a cybersecurity layer powered by be.Safe XDR and centralized cloud-based management through Teldat CloudNetManager and Teldat SDLANet Manager for LAN and Wi-Fi network management, together with a full range of hardware (firewalls, switches, and access points).
Solution
The project provides cybersecurity via Teldat’s be.Safe Pro solution with integrated firewall, IPS, and content-filtering capabilities deployed in 270 Atlas-840 firewalls that supplies Internet connectivity to a comprehensive portfolio of networking equipment for all of Mexico City’s boroughs.
The differentiator across all devices and deployment scenarios is be.Safe XDR. This solution enables the Government of Mexico City to monitor, manage, and gain 360 degrees visibility across all Teldat technology solutions. It provides detailed operational data, advanced analytics, and visibility into the internet consumption of every connected device. As a result, network performance can be proactively assessed to prevent bottlenecks and support informed infrastructure expansion planning. The portfolio also includes access points and switches, that government agencies can use to meet the reliable connectivity requirements of their facilities and public spaces.
The initial deployment includes 1,405 Windbit WAP880-lax indoor access points and 400 Windbit WAP680ax outdoor access points. These outdoor access points are primarily deployed in public spaces, such as markets, public squares, and facilities known as “PILARES”.
The secure deployment also includes switches with different performance and capacity levels. The Windbit ESW0L3, ESW1L3, and ESW2L3 models provide connectivity for users and services, including video surveillance cameras, PCs, printers, and other network-connected devices. This equipment with the rest of the Teldat’s solution offers a full a safeguard to the entire area of Mexico City.
Results
Teldat’s solution successfully addressed the challenges faced by the Government of Mexico City:
- In the Government of Mexico City, be.Safe XDR played a key role by enabling fastgained, efficient reporting through advanced analytics.
- Cybersecurity for a network of installed firewalls and specific control all switches, as well as AP’s
- Centralized cloud-based management of the entire infrastructure, with complete network visibility, via Teldat solutions
- Faster decision-making through real-time access to network data via Teldat SDLANet Manager, CloudNetManager, and be.Safe Pro.
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