Teldat Services
Service for intallation, maintenance, repairs and project management for communications, guaranteeing client satisfaction at all times.
Warranties
Teldat devices have a twelve-month warranty
Teldat devices have a twelve-month warranty. During this period, Teldat offers a totally free repair service for their customers should there be any problem with the equipment.
The service level for the Teldat devices, within the guarantee period, is as follows:
-
- Round trip shipping costs are the responsibility of the client
- Customs and specific taxes are covered by the client
- All repairs are free of charge
- Repair lead time: Fifteen working days
- Repair guarantee: Six months
Teldat also offers the possibility to extend the warranty though an Extended Warranty Contract.
-
- Extended Warranty Contract: This contract guarantees repairs for devices under the same conditions as the official warranty for new devices. You can extend this warranty from one year up to three. Repairs carried out on devices under warranty include a complete overhaul of the equipment and reparation of broken down parts. Devices that have been repaired also have a further warranty of six months from the reparation date.
Read our latest Blog Posts
Modular Security and Zero Trust Integration: An Architecture for Modern Threats
Cyberthreats are evolving faster than ever, and attackers are becoming increasingly specialized. Not all threat actors operate in the same way. Today’s landscape includes everything from ransomware groups running affiliate-based business models to...
Unified SD-Branch and Security
Enterprise networks have outgrown the model where connectivity and protection live in separate silos. Branch offices now host cloud workloads, hybrid workers, IoT devices, and a constant flow of SaaS traffic that never touches the data center....
AI-driven threat detection & response in the age of intelligent cyberattacks
In a world where artificial intelligence is advancing by leaps and bounds, organizations face a significant increase in the volume and complexity of cyberattacks. The need for AI-driven threat detection and response has never been more urgent. One...
