All of a sudden, the office has become a very complicated place with a lot of electronic devices that need to be configured, maintained, powered, secured, actualized, and wired (or maybe not, because they are part of a WLAN network). Even though most of the manufacturers try to make their equipment as simple, as compatible and as plug and play as possible, to the one-man-for-all that has the technical responsibility in a SME, making the most of this mess can be very frustrating.
Is there any way of simplifying SME technical environments?
As far as functionality and technical requirements are concerned, data, voice, security, and management, in the area of SMEs are the main aspects that lead to a purchasing decision. From the perspective of the customer, all features and functions desired must work properly and continuously, because otherwise they lose money and time. And they usually are not in excess of any of them. Once this is the case, further factors, such as usability, deep integration into their technical environment, as well as costs in particular, play a decisive part which many forget, but they may be as important as the functional needs.
The main problem here is that all that technical functionalities are necessary, and up to now, each one requires a different device. Professional daily work including secure and fast access to the Internet and external cloud services, as well as to internal server applications within the company and its branches, is as essential as the flexible convergence of telephony and data services. We know that telephony and data services are already integrated in existing office applications and their processes of the working life in large companies. However, also small companies want to take advantage of the benefits more and more, because complex workflows can be easier and faster overcome. And their point of view is different, since they do not have a specialized department that can handle all the integration and configuration process.
In this regard, costs and effort are always issues to deal with. All points require specialists who even have to adopt a coordinated approach. The firewall should not only guarantee the secure access to all video, voice, data and fax services needed on the Internet and in subsidiaries, but it should also prevent unauthorized access to its own server. Furthermore, it is also necessary to coordinate the existing IT infrastructure, such as network wiring and different wireless technologies, for instance wireless LAN and DECT, as well as different services, so that time critical voice services and data transfer do not hinder each other. Hence, quality of service has to be set up appropriately in the LAN as well as in the WAN, in order to prevent dropouts during telephone calls or even loss of connection. The tuning of each single component presents often a major challenge. Therefore, applications and devices have to interact reliably. A complete transparency between the different systems and the possibility to identify errors are fundamental requirements for SMEs in order to maintain the solution by themselves.
To make things a bit more complicated, Green IT is a further buzzword which influences the decision-making. Green IT does not only mean to make proposals in order to save energy and costs. Worldwide regulations force manufacturers and consumers to pay more and more attention to these points. Thus, it is very important in SMEs to operate services also on virtual servers which is not always the case in the heterogeneous protocol environment of unified communications. In practice, virtual servers are already now the most important precondition for operating locally several services on one server or in the cloud in order to save electricity for computers and especially for their cooling. The number of permanent active devices on the network should be kept small, as much as possible.
Hybird devices simplify SME IT necessities
These all lead to the evidence of a strong trend to fulfill the SME market powerful demand, of highly integrated and compact systems which cover a variety of functions that are offered to the user in a simple way of alignment. Open interfaces for further integration into the environment of SMEs are already important from the first workplace on.
So the answer to the question is yes! There is a way os simplifying the SME IT necessities!
Teldat has brought the experience of several company areas together and offers a powerful compact solution with the devices of the hybrid family, which provide a professional and solid basis to fill the gap in the market with professional one device office solutions.
Please, Connect with us and ask for the Hybrid Solutions. You will learn how Teldat can help you out of this problem.