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Paying using contactless card technology: the latest access means to public transport

contactlessPayment Credit cards are now used world over and are more popular than ever. In Spain, for example, there are almost 50,000,000 cards in use (of different types). The latest generation of cards comes with Brand new technological components that increase security and help simplify operations.

The technologies used in paymentcredit cards have come a long way in the last few years. Magnetic bands (where information used to be stored) have been gradually replaced by microchips. These establish bidirectional communications with a PoS terminal to identify the customer and authorize payment. The recently adopted contactless technology opens a communications channel through card proximity that speeds up customer authentication and payment.

What can contactless technology bring to public transport?

The advantages contactless cards are many, primarily that it can be used on all means of transport:

  • Pay directly onboard or at turnstiles: avoid queues to purchase the various tickets, passes, etc., at the ticket office (or dispensers). Furthermore, your contactless card serves both as a payment method and a transport pass.
  • System access time is reduced: advanced countless technology takes 500 milliseconds, as opposed to the 5-8 seconds needed when using QR codes or the average 30 seconds spent when paying in cash.
  • Ease of access and reduction of wait time: as a result of the above two points related to contactless technology, queues in access points or turnstiles can dramatically decrease.
  • Reduction of operating costs: payment through contactless cards means operators no longer need to issue tickets, your card becomes your ticket.
  • User identity: the use of nominal contactless cards provides operators with valuable user information, such as passenger behavior, frequency of use, nationality etc. Moreover, since the contactless card can be used as a payment method and a means to identify the passenger, it can act as a multimode transport document.
  • Durability: physically, these contactless payment cards are far more resistant, with a lifespan of two to four years as opposed to magnetic tickets, which bend, demagnetize or simply wear out.
  • Security: security standards for contactless payment cards are the most stringent in the market, making this one of the safest ways to pay.
  • Universality: contactless cards can be used worldwide.

Contactless card payment and access solutions

To launch payment solutions via contactless technology, specific hardware needs to be installed at access points to establish connections between contactless payment cards and financial systems. In addition, the importance of installing devices that can provide real-time communications in vehicles such as buses, trains, trams, etc. cannot be stressed enough. On top of withstanding high temperatures and vibrations (a frequent occurrence onboard), these contactless devices must guarantee maximum security between onboard terminals and centrals. Given the criticality and important nature of the data being sent when using contactless payment cards, devices are equipped with technologies such as IPSec, and other tunneling protocols, redundancy – VRRP – Virtual Router Redundancy Protocol – and guaranteed coverage through dual LTE and dual SIM.

In order to meet the aforementioned requirements, the devices that are able to provide connectivity to the vehicles, must be multiservice communication platforms especially designed for onboard vehicle and railroad installation. They must be able to provide connectivity throughout the entire route, whilst guaranteeing maximum data safety. This way, by installing these two types of devices, public transport companies can rest assured and be confident of the success of innovate solutions such as the use of contactless cards as means of payment.

Teldat’s transport solutions, H2-Automotive+ and H2-Rail, together with their specialized mobility software,  make up an important part of the contactless solution.

Aida Suarez

Aida Suarez

[:en]Aida Suárez, graduated in Aeronautical Engineering, is a Business Line Manager working within the Product Marketing Department, and responsible for the Transport line[:] [:es]Aida Suárez, Ingeniera Aeronáutica, es la Business Line Manager de la gama de Transporte dentro del Departamento de Marketing de Producto.[:]

Nuestras Soluciones Relevantes

Dotar de conectividad a trenes, metro y metro ligero >Independientemente del tipo de tren, ofrecer al personal y a los pasajeros conectividad 4G/LTE.

Our Relevant Solutions

Add connectivity to trains, light rail and subway >Whatever type of rolling stock, add 4G/LTE connectivity for both passengers and staff

Give us your opinion!

10 Comments

  1. Es muy interesante saber de las ventajas comerciales que pudiéramos ofrecer a nuestros clientes, por lo que quisiéramos saber mas acerca del producto

  2. Hola Fernando, Nos pondremos en contacto contigo a través del mail registrado en el blog para darte todo la información acerca de este producto! Un saludo

  3. Buen dia!

    Me interesa mucho y me gustaria tener mas informacion acerca de esta tecnologia y de ser posible adquirirla, de antemano gracias y me pongo a sus ordenes!

  4. Buenas tardes…requerimos mas información sobre esta interesante tecnología.

  5. Buenos días Alexeis, nos pones en contacto en breve…

  6. Como empresa nos interesa el.producto esperamos seamos contactados por ustedes

  7. Buenos días Rodrigo, disculpa que no le hayamos contactado. Le pongo un email para facilitar la comunicación.

  8. Estimados
    Hemos recibido una solicitud de un cliente que se relaciona directamente con vuestra tecnología. Está en busca de una solución para el cobro en empresa de transporte. Nos envió un cuestionario que no les puedo enviar por este medio, por lo que les agradecería que me envíen una dirección de email para poder enviárselo.
    En caso de poder avanzar podríamos tener un negocio bastante interesante en camino. Además nuestra empresa tiene varios otros clientes a los cuales también les podría interesar.

  9. Buenas tardes desde España Frantz. En primer lugar muchas gracias por ponerte en contacto con nosotros. Para poder avanzar con tu solicitud, será mejor si te envío un email directamente.

  10. buenos dias

    me interesa recibir mas informacion sobre el dispositivo

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